Frequently Asked Questions

If you have any other questions you can send an email to hello@flourishcustomcakes.com.au

Where are you located?

Located in Cooranbong NSW, we service The Hunter Valley, Lake Macquarie, Newcastle and The Central Coast

How do I place an order?

Get in contact via our Custom cake quote page on this website or email hello@flourishcustomcakes.com.au to get a quote

Do I need to pay a deposit?

For custom orders, a $100 non-refundable booking fee is required. With the remaining balance due 2 weeks prior to your event date. 

Do you offer gluten, nut or dairy free?

We have recipes that are Gluten, nut and dairy free but all our cakes are prepared and decorated in a kitchen with equipment that at some point, has come in to contact with gluten, nuts and dairy. If you have a life threatening allergy we will not be able to accommodate you.

Do you Deliver?

Yes we do! In fact we prefer to deliver all our cakes. Delivery is free for Cooranbong and surrounding suburbs.

Delivery outside this area is calculated based on the distance to your venue. 

How early should I book in?

Although we try our best to accommodate every order, we can book out weeks in advance. To avoid disappointment, we suggest getting in contact 4-6 weeks before your event.

What payments do you accept?

We accept credit card payments via Square or you can find our bank details on your invoice

Do you have a shop front?

No, we do not have a retail shopfront. Flourish Custom Cakes has a council registered commercial kitchen based on private property and therefore available by appointment only. 

Does my fondant cake need refrigeration?

No, Please DO NOT put any cake or cupcake with fondant in a fridge or cool room. It should be left in the cake box and away from direct sunlight until you are ready to display.

birthday, happy birthday, cake

Birthday Cakes

Check out some of our most recent birthday cakes

Flavours

With 15 delicious Cake Flavours on offer, there is something for everyone!

cake, birthday cake, sweet

FAQ

Check out a list of our most frequently asked questions